Nova88 Terms & Conditions – Everything You Need to Know

These Terms & Conditions apply to all members using the Nova88 platform (https://nova88.express). Before using any service on Nova88 — including Sports Betting, casino games, jackpots, or any other section — please read these terms carefully.

These Terms & Conditions form a legally binding agreement between Nova88 and the user. By logging in, placing a bet, or making any transaction on the platform, you agree to abide by these terms.

• Nova88 reserves the right to amend these Terms & Conditions, in whole or in part, at any time.
• You will be notified of any changes via your registered email address or through a platform notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The English version of these Terms & Conditions is the governing document — it takes precedence in the event of any translation or interpretation discrepancy.

Nova88 operates under an international gaming licence. The platform is specifically optimised for users in Bangladesh; however, it is the user's own responsibility to ensure that online gaming is permitted under their local laws.

You must be at least 18 years old to open an account on nova88. All information provided during registration — including your name, date of birth, mobile number, and payment method — must be accurate and belong to you personally.

• Only one account is permitted per person. Creating multiple accounts using the same IP address, device, mobile number, or payment account is strictly prohibited.
• If an account is opened using false information and this is subsequently proven, the account will be closed along with any balance.
• You are solely responsible for keeping your account password and login credentials secure — they must not be shared with anyone.
• If you suspect any unauthorised access to your account, contact Nova88 Support immediately.
• No third party may operate an account on behalf of a deceased or incapacitated person.

Deposits and withdrawals on Nova88 can be made via bKash, Nagad, Rocket, and other approved payment methods. All deposited funds must come from a legitimate source.

• Deposits and withdrawals must use the same payment method and be made under the same name — third-party accounts are not accepted.
• The minimum deposit amount varies by payment method — currently starting from ৳200.
• Nova88 does not charge any fees on deposits, though your payment provider's own charges may apply.
• Withdrawals are typically processed within 2 to 6 hours. Incomplete KYC verification may cause delays for larger withdrawal amounts.
• Identity verification is required before your first withdrawal.
• If fraud or money laundering is suspected, Nova88 may place a hold on withdrawals and conduct an investigation.

Nova88 offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own terms and conditions, which you should read before claiming.

• To withdraw bonus funds, you must meet the applicable wagering requirements — typically between 10x and 30x the bonus amount.
• If you withdraw before meeting the wagering requirements, your bonus and any winnings derived from it will be forfeited.
• Bonuses are tied to the individual account only — they cannot be transferred to or used on another member's account.
• Generally, you cannot claim another bonus while one is already active.
• Nova88 reserves the right to void bonuses in cases of suspected bonus abuse.
• Each promotion has a set expiry date — any unused bonus will be forfeited once the promotion period ends.

The following rules apply to participation in Nova88's Sports Betting and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled — though you may use the cash-out feature if it is available.
• If a game or match is cancelled due to a technical error, the full stake for that bet will be refunded.
• If incorrect odds or prices are displayed, Nova88 reserves the right to void or adjust any bets placed at those odds.
• Any account found placing bets through match fixing or using insider information will be permanently banned.
• Minimum and maximum bet limits vary by game or match and will be displayed before you start playing.
• Odds in live betting change in real time. Your bet is not confirmed until you receive a "Bet Placed" confirmation.

All casino games operate using certified RNG (Random Number Generator) technology. Each game outcome is entirely independent and is not influenced by previous results. Game providers are regularly verified through third-party audits.

Identity verification (KYC — Know Your Customer) is mandatory for all Nova88 members. This is a requirement under our international gaming licence and applicable anti-money laundering regulations.

• A copy of your national ID or passport must be submitted before your first withdrawal.
• You may be asked to verify your payment method by providing your bKash/Nagad/Rocket number along with a relevant mobile screenshot.
• KYC document verification is usually completed within 24 hours. In more complex cases, it may take up to 48 hours.
• All submitted documents are stored on secure, encrypted servers and are never shared with any third party.
• Submitting false documents is a serious offence — it may result in account termination and legal action.

We strongly recommend enabling two-factor authentication (2FA) to keep your account secure. If you notice any unusual login activity, change your password immediately and notify support.

Nova88 is committed to responsible gaming and places the highest importance on members' wellbeing and financial safety. Gaming is for entertainment — not a source of income.

• Each member can set daily, weekly, or monthly deposit and spending limits on their account.
• Cooling-off periods and self-exclusion options are available — contact support to set them up.
• Once self-exclusion is activated, the account cannot be reactivated until the specified period has ended.
• If unusual activity is detected on your account, Nova88 may proactively send you an alert.

If you feel gaming is becoming a problem, please reach out to our Responsible Gaming Visit the page for resources and information on where to get help.

Nova88 reserves the right to temporarily or permanently suspend any account under the following circumstances.

• Registering with false or inaccurate information.
• Creating or using more than one account.
• Attempting to abuse bonuses or exploit vulnerabilities in the system.
• Suspicion of fraud, money laundering, or any other illegal activity.
• Refusing to complete KYC or submitting false documents.
• Threatening or abusive behaviour toward other members or staff.

If an account is closed and no rule violations are proven, any genuine balance will be refunded. Funds may be placed on hold during the investigation period.

If you have a dispute with Nova88, please try to resolve it through the support team first. Most issues are resolved within 24 hours.

• To submit a complaint, use Live Chat, email, or the support section in the app.
• Attaching screenshots or supporting evidence to your complaint will help speed up the resolution process.
• If a resolution cannot be reached through support, you may escalate your complaint to the relevant licensing authority.
• Nova88's decision in any dispute is final and cannot be changed without supporting documentation.

If any part of these Terms & Conditions is found to be legally unenforceable, the remaining provisions will continue to be fully effective.

• Nova88 is not liable for any loss caused by technical errors, internet disruptions, or third-party issues.
• All content on the platform — including logos, designs, and text — is the intellectual property of Nova88.
• Users may not reproduce or use any platform content elsewhere without prior permission.
• Nova88 uses your registered email address for marketing and legal communications — please keep it active.
• For any questions regarding these terms, please contact us at support@nova88.express.

These Terms & Conditions were last updated in January 2026. Nova88 recommends that members revisit this page once every three months.