Your Well-Being Is Our Priority

Nova88 Responsible Gaming – Keep It Fun and Safe

Gaming is only truly enjoyable when it stays in check. Nova88 wants every player to play with a clear head and a healthy budget. This page is here to help you do exactly that.

nova88 Responsible Gaming

Responsible Gaming Tools Available at Nova88

Every tool is built so you can set and manage your own gaming limits.

Budget Limit Setting

Set your own daily, weekly, or monthly deposit limits. If you reach your limit, Nova88 will automatically block any further transactions.

Cooling-Off Period

If you need a short break, put your account on pause for anywhere between 24 hours and 30 days. No bets can be placed during this time.

Self-Exclusion

For a longer break, activate permanent self-exclusion for anywhere between 3 months and 5 years. Your account will be completely inactive for the entire duration.

Session Time Limit

Decide how long you'll play before each session begins. You'll get a reminder when your time is up and be logged out automatically.

Bet Limit Setting

Set a maximum bet amount per session yourself. This helps protect you from placing impulsive, high-stakes bets in the heat of the moment.

24/7 Support Assistance

If you have any concerns about your gaming, our support team is available in Bangla any time of day or night — no judgment, just help.

Gaming Is Entertainment — Not a Source of Income

Before you start gaming on Nova88, keep one thing in mind — this is entertainment, not an investment. Betting on a cricket match or spinning slots is like buying a cinema ticket — it's money spent for fun, not in expectation of profit.

Online gaming is growing fast in Bangladesh. Many people come to Nova88 for the first time looking for excitement — and that's completely normal. But when gaming moves beyond entertainment and becomes a habit, when you keep playing in hopes of winning back what you've lost — that's when problems begin.

Nova88 takes this seriously. We don't want anyone to face financial or emotional hardship because of gaming. That's why the platform offers a range of tools that let you stay in control of your own play. No pressure, no judgment — just support.

Responsible gaming means setting clear limits for yourself and sticking to them. Deciding in advance how much you'll spend, how long you'll play, and when you'll take a break keeps you far more in control. When decisions are made in the heat of the moment, mistakes are far more likely.

Nova88's responsible gaming policy exists for one reason — we want you to enjoy playing just as much tomorrow as you do today. A sustainable, healthy gaming experience is what we're here for.

All Nova88 services are strictly For Players Aged 18 and Above Accounts are not kept active without age verification. Parents and guardians are advised to monitor their children's device usage.

nova88 Responsible Gaming

Nova88's Commitment

If you exceed your budget limit, an automatic alert will be sent to you.

Once self-exclusion is active, no marketing messages will be sent to you.

If our support team notices any warning signs, they will reach out to you proactively.

If you need help with a gaming problem, support is available without any judgment.

Minors will not be permitted to open an account.

If You Notice These Signs, Stop and Seek Help

If you notice any one or more of the signs below in yourself, it's time to take action before things go further.

Chasing losses — betting more in the hope of winning back what you've lost, telling yourself "this time will be different."

Hiding your gaming from family or friends, or lying about it.

Betting with money meant for essentials — struggling to cover rent, groceries, or bills.

Unable to stop playing — you keep telling yourself "just one more" but can never actually quit.

Feeling restless, irritable, or having trouble focusing when you're not gaming.

Prioritizing gaming over work, family, or sleep.

Taking out loans or borrowing money from others to fund gaming.

If you notice these signs, there's nothing to be ashamed of — it's a problem that has a solution. Contact Nova88 support or take the steps listed below.

Quick Self-Check

Answer the following questions honestly — to yourself.

1

In the past month, has there been a day when you wanted to stop playing but found you couldn't?

2

Are you gradually spending more on gaming — finding that the same amount no longer gives you the same enjoyment as before?

3

Have people close to you expressed concern or made comments about your gaming?

4

Have you found yourself turning to gaming when you're feeling down, lonely, or stressed?

5

Do you often exceed the limits you set for yourself before you start playing?

If you answered "yes" to one or more of these questions, that's a signal worth taking seriously. Reach out to Nova88 Support or activate Self-Exclusion. Taking that step takes real courage.

How to Activate Safety Tools on Nova88

Every tool is easy to use — setup takes just a few minutes.

Deposit Limits

Log in to your account → Profile Settings → Responsible Gaming → Deposit Limit. Set your daily/weekly/monthly amount. Changes take effect immediately.

Effective Immediately
Session Time

Go to Profile Settings → Session Time Limit → choose your preferred duration (30 minutes to 8 hours). Once the time is up, you'll receive a reminder on the app or browser.

Take Control Yourself
Cooling-off

Go to Profile Settings → Cooling-Off → choose 24 hours, 7 days, or 30 days. Once active, you won't be able to log in during that period. Your account will reopen automatically once the period ends.

Cooling-Off Period
Self-exclusion

Submit a request via Support chat or email. Choose a period from 3 months up to 5 years. Once active, the account cannot be reopened before the period ends.

Long-Term Protection

7 Simple Habits for Playing Responsibly

These aren't rules — they're suggestions. But experience shows that following these habits makes gaming far more enjoyable.

1
Set a Budget Beforehand

Before you start playing, decide — either mentally or by writing it down — how much you're willing to spend on gaming this month. Keep it within your entertainment budget for that month.

2
Play for Fun, Not for Winnings

Every time you place a bet, remember — it's entertainment, like going to the cinema. A win is a bonus; a loss is simply the cost of the experience.

3
Walk Away When You Lose

Don't chase losses telling yourself "I'll win it back this time." That's the biggest trap of all. Stop for the day and come back fresh tomorrow.

4
Take Regular Breaks

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk — give your eyes a rest from the screen.

5
Don't Play Under the Influence or When Emotionally Heated

Avoid placing bets when you're feeling distracted or emotionally overwhelmed. Poor judgment increases the risk of poor decisions.

6
Tell Someone Close to You

Let someone at home know you game. Keeping it hidden often makes things worse.

7
Keep Other Hobbies Outside of Gaming

Playing football, reading, hanging out with friends — keeping these alongside gaming helps maintain a healthy balance.

nova88 Healthy Gaming
The First Step Toward Help

There's no shame in struggling with gaming — it happens to many people. The first step is always the hardest; after that, the path gets easier.

Contact Us via Live Chat 24/7 Support Available in Bangla
support@nova88.express Response Within 6 Hours
Self-Exclusion Request Immediate Action Will Be Taken
nova88 Minor Protection

Keeping Under-18s Off Nova88 — Here's What We Do

Nova88 requires date of birth verification at registration. Age is cross-checked again through the KYC process using your national ID. Any attempt to open an account by someone under 18 is rejected immediately.

Our advice for parents — enable parental controls on your devices. Restrict access to platforms like Nova88 on your children's phones. If you suspect a minor is using Nova88, contact Support immediately — we will take prompt action.

A key part of responsible gaming is making sure only adults are playing — and that they're doing so consciously and within their limits. This is Nova88's commitment, not just a regulatory requirement.

Security & Verification Questions

Nova88 uses multiple layers of security to protect your information and funds. All communication between your browser and Nova88's servers is encrypted with 256-bit TLS — the same standard used by banks — meaning no one can intercept or alter your data in transit. Your password is never stored in plain text; it's hashed, so even Nova88 staff cannot view it. Player funds are held in segregated accounts as required by regulators — your balance is never mixed with Nova88's operating funds. Deposits and withdrawals must use the same method and name, preventing any third party from accessing your money. Enabling two-factor authentication on your account means that even if someone knows your password, they still can't get in. Altogether, Nova88 has put in place every available measure to prevent the theft of your data or funds.

The KYC or account verification process is actually quite straightforward — most people complete it within 15 minutes. First, you'll need photos of the front and back of your National ID (NID) to verify your identity. If you don't have an NID, a passport or driving licence works too. Next, take a selfie — make sure it's clear and your full face is visible. For payment method verification, provide a screenshot from your bKash or Nagad app showing your number and name. Upload these documents via the support chat or the verification section of your account. Nova88 typically completes verification within 24 hours. If anything needs clarification, the support team will contact you directly — no runaround, no unnecessary back-and-forth.

Play Responsibly — Join Nova88

Enjoy entertainment in a safe environment. Your wellbeing is our greatest achievement.

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